At UK Boat Surveyor, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.ukboatsurveyor.com), contact us, or use our services.

By using our website or engaging our services, you agree to this Privacy Policy.

 

Information We Collect

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We may collect and process the following information:

 

1 Information you provide directly:

• Name, email address, phone number, and postal address

• Details about your vessel for survey purposes

• Billing, payment, or invoicing details

• Any information provided when filling out forms, making enquiries, or corresponding with us

 

2 Information collected automatically:

• IP address, browser type, device type, operating system

• Pages you visit on our website, time spent, and navigation paths

• Cookies and similar technologies (see Section 7 below)

 

3 Information from third parties:

• Where appropriate, we may receive information from marina operators, brokers, insurers, or associates (with your consent).

 

How We Use Your Information

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We use your personal information to:

• Provide boat survey, inspection, and consultancy services

• Communicate with you regarding enquiries, appointments, and reports

• Process payments and manage invoices

• Improve our website and services

• Comply with legal, regulatory, and professional obligations

• Send you service-related updates, administrative messages, or—where you consent—marketing communications

 

Legal Basis for Processing

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We process your personal data under one or more of the following legal grounds:

• Contractual necessity: to provide the services you have requested

• Legal obligation: to comply with tax, accounting, and regulatory requirements

• Legitimate interests: to operate and improve our business, protect against fraud, or maintain communications

• Consent: where you have explicitly agreed to marketing or optional data use

 

Sharing Your Information

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We do not sell your data. We may share your information with:

• Professional partners (e.g., shipyards, marinas, brokers, insurance companies) where necessary for service delivery

• Payment processors and financial institutions

• IT and website service providers who support our business operations

• Legal, regulatory, or government authorities if required by law

All third parties are required to respect your data privacy and security.

 

Data Retention

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We keep your personal data only as long as necessary for the purposes collected, including:

• Service delivery and aftercare

• Legal, tax, and accounting obligations

• Dispute resolution and contract enforcement

Generally, client records and survey reports are kept for up to 7 years, unless legal requirements demand longer retention.

 

Your Data Protection Rights

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Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability (transfer to another provider)

• Withdraw consent at any time (for marketing or optional processing)

To exercise your rights, please contact us (see Section 10). We may need to verify your identity before fulfilling requests.

 

Cookies & Tracking

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Our website uses cookies and similar technologies to:

• Ensure the site functions properly

• Analyse traffic and performance

• Remember your preferences

You can manage or disable cookies via your browser settings. Please note that some site features may not function correctly without cookies.

 

Data Security

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We use appropriate technical and organisational measures to protect your data, including:

• Secure servers and encrypted communications (SSL/HTTPS)

• Restricted access to personal data by authorised staff only

• Regular monitoring and updates to IT security

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

 

International Data Transfers

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If we transfer your personal data outside the UK/EU (e.g., to cloud service providers), we will ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

 

Contact Information

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If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

UK Boat Surveyor
Email: [insert email]
Phone: +44 7754 058590 / +351 965 688 021
Website: www.ukboatsurveyor.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or your local data protection authority.

 

Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.